Erin Riggs has recently joined the team of expert consultants at dicentra Inc. to spearhead their new Bilingual Consumer Response service. This new service offers companies the opportunity to differentiate themselves from the competition by providing a bilingual human point of contact where consumers can have their questions answered and their needs met. Drawing on the resources of dicentra’s talented team of professionals, and a streamlined communication and data collection system, this service promises results beneficial to both consumers and dicentra’s clients.
Erin graduated with Honours from Concordia University in Montreal, QC with a B.A. Joint Specialization in Communications Studies and Journalism. In addition to this she has completed several graduate level business courses towards her MBA. Native to Montreal, Erin is fully bilingual in English and French.
Over the past 11 years, Erin has worked for industry-leading companies in a customer service and managerial role in several fields including retail, finance, telecommunications, and tourism. She brings to the table an in-depth understanding of the consumer point of view and a results-oriented approach.
dicentra Inc. is Canada's leading consulting company whose prime directive is to develop the most impact and effective natural health products solutions available today. dicentra is an organization that designs and evaluates advanced natural health supplements for many of today's top brands across Canada, the United States, Europe, Asia and Australia. Their product licensing applications to the Natural Health Products Directorate of Health Canada are consistently successful in obtaining the most demanding health claims. By attracting top level consultants, dicentra has defined itself as a leader in the Natural Health Products.
For more information about our Bilingual Consumer Response service, please contact us.