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What retailers should know about selling adulterated supplements

What retailers should know about selling adulterated supplements

As the DMAA scandal carries on and with fined $8.1 million, what do retailers need to know about product liability?

Recent news about may be especially disconcerting for natural retailers because the Internet retailer received such a heavy penalty when it was the manufacturers that were guilty of adulterating their products.

Now, in light of the roiling DMAA scandal, retailers may wonder whether class action suits leveled against manufacturers may also roll onto them. Here's what you need to know.

Should smaller retailers be scared?

To begin, is the largest Internet retailer of supplements in the world. If FDA takes action against them, people will notice.

“Normally, FDA tries to scare companies into compliance,” said attorney Erica Stump, former in-house counsel for “I believe [that with the raid and the indictments] FDA was trying to set an example across industry, especially for people selling prohormones.”

With its limited resources, FDA has to make the biggest splash possible when enforcing supplement law. Smaller retailers have less to worry about on this front. But the question of liability in the case of class action suits is another thing to consider.

Watch out for DMAA, other illegal ingredients

As for DMAA or other ingredients of concern, it’s anyone’s guess whether FDA would file criminal indictments against specific retailers for selling these products. Besides, there is no “ban” on DMAA as of yet. However, consumer class action suits brought against DMAA supplement manufacturers—and there are several—could possibly boil over onto retailers.

Most major supplement retailers—specifically the big three in sports nutrition: GNC, Vitamin Shoppe and—contractually require their vendors to sign indemnification agreements, ensuring that the vendor takes full responsibility that its products are compliant with all applicable laws. That agreement means that, even if the retailer is sued by a customer for selling an illegal product, the vendor or manufacturer must step in and assume responsibility.

Such situations occurred in 2009, when the FDA recalled Iovate Health Sciences’ weight-loss product Hydroxycut. “ was sued for Hydroxycut,” said Stump, “but Iovate stepped in to take that lawsuit.”

The story was similar for GNC. “GNC has been a party to dozens of lawsuits brought over Hydroxycut and has not had to expend a single dime on its defense,” GNC Chief Legal Officer Jerry Stubenhofer told Nutrition Business Journal in February.

Retailers are liable, even when manufacturers shut down

But, according to Stump, only in five states is retailer or distributor indemnification very robust. Indemnification clauses can be party to several exceptions in the remaining states, and if a manufacturer operates in another country or gets sued out of business, the retailer could be liable.

“I've seen this happen before. [Retailers or distributors are] left holding the bag when the manufacturer goes out of business,” said Stump.

And smaller retailers may not even have the legal resources or forethought to require indemnification agreements with their vendors in the first place. “Smaller retailers may not have them,” said Stump. “They don’t even know. They don't realize that they're liable.”

In other words, retailers best beware—when playing in the perennial problem areas of sports nutrition, weight-loss and sexual health, there’s a chance that they can be held responsible if something goes wrong. Stump advises clients to just stay away from sexual health in the first place.

Bottom line: know your vendors. Oh, and vendors, please don’t sell adulterated supplements.

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