These days, it seems like every store has a loyalty program. Swiping a plastic card, punching your phone number into a keypad, asking the barista for a hole-punch—these have all become de rigueur checkout routines. Natural products retailers are lucky in that so many shoppers are already loyal. But even in naturals, there’s always room to strengthen the relationship. We asked three experts to share their best advice for implementing and maintaining a top-notch program that’l
How can I start a successful loyalty program?
How can a health food store create a successful loyalty program? Three experts weigh in with nine tips.