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Are you looking at the future AND paying attention to the details?

We're here at the NPA SOHO Expo in Kissimmee, Fla. going to sessions, scouring the floor, and talking to retailers. Tonight, we learned how retailers face tough decisions in operations, specifically when delegating small details to look towards the future.

Bill Crawford gave a great talk on the specifics of balancing the present and future which really gave us editors an even closer view into the difficulties of being a natural products retailer.

The biggest points I took away from the talk included the tips listed below. Please contact Bill if you'd like slides of the session and for more tips on operations. Be sure to pick up our April 2010 issue as well as we delve farther into operations.

Top 3 tips to "dotting your t's without crossing your eyes"

  1. Hire good employees

  2. Delegate responsibilities, empower the ones you have with better responsibilities

  3. Stay current in the industry, your community, and the world at large

We'll be covering the SOHO Expo all weekend so stay tuned for more blog reports.

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