Authenticity in the workplace starts with conscious conversations

"If we think about conversation as being the key intervention point ... how might we value them and how might we feel motivated to really understand what's going on?" 

—Susan Skjei, Authentic Leadership Center, Naropa University 

Part 1: Authentic leadership 

Highlights: 

• How to structure effective conversations and problem-solving within your team. 
• Awareness can help challenge mental models and assumptions.  

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Part 2: The ladder of inference

Highlights: 

• Three ways to improve communication by applying the ladder of inference.
• Role play debrief.

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Part 3: Inquiry and advocacy 

Highlights: 

• How to create an environment where inquiry can happen without it feeling like interrogation.  
• Workshopping in real-time: having conversations about procrastination.

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Part 4: Practicing self-compassion

Highlights: 

• Workshopping in real-time: working with reactions based on frustration.  
• Questions and answers.

This session—Conscious Conversations, Engaging the Differences that Divide Us—was recorded at Natural Products Expo West 2017. Click "download" below to access the presentation slides.