Staffing and Operations

Certified Employee Owned highlights qualified companies, provides support for communication and best practices.

With all the digital junk mail clogging our inboxes, maybe it's time to go old school. See what our experts say about employing paper coupons and direct mail for your promotions.

It's not yet safe to offer samples, cooking classes and educational seminars in your store, but you still need to keep your customers engaged. Consider these nine suggestions for reaching them during the pandemic.

Bisphenol S, a chemical that replaced Bisphenol A (BPA) in plastics used for packaging food, might not be a safe alternative, according to studies.

As if a hurricane, tornado or wildfire struck, we must consider new ways of rebuilding after the COVID-19 crisis ebbs.

Consumers improve their eating habits and seek supplements even if they aren't making as many shopping trips, but the industry needs to adapt.

Managing your retail staff through this pandemic has been challenging, but the difficulties aren't over yet, an organizational psychologist predicts.

Natural retail employees can't know everything, but consumers ask. Our secret shopper questioned a co-op employee in the Midwest about mycotoxins.

With its authentic history of diversity, General Mills steps up to support systemic changes in policing, education and health care.

Create a better business by becoming a more inclusive, anti-racist coalition company.