Amplify the strength of your product by proving the quality, ingenuity, and benefits provided by your business. Brand health is calculated by the amount of trust and confidence consumers have in it, and it's measured by your distribution and your sales. Networking and relationship building with retailers will exponentially increase your brand health.

Daniel Lohman, Organic Industry Strategic Advisor

August 26, 2014

3 Min Read
Build brand health by networking at Natural Products Expo East

Brand health is the strength of your brand. It’s calculated by the amount of trust and confidence consumers have in it. It’s measured by your distribution and your sales—your ACV (all commodity volume). Effectively it’s what you take to the bank. Natural Products Expo East can help you dramatically improve your brand health by connecting you with key natural products retailers and natural and organic industry experts. 

Let me explain.

Have you ever heard of Dan’s Crunchy Granola? Probably not; I just made it up. The point: If I take my new brand to a health food store and ask the retailer to put it on its shelves next to other products, I’m expecting the store to take a risk on an unknown and unproven brand. Anything that I can do to help demonstrate and amplify the strength of my brand, the quality of my products and my brand’s ability to drive category sales will help me get it on the retailer shelves. Natural Products Expo is a strategic way to turbocharge the process of building a brand through exposure to key retailers looking for innovative ways to increase sales. 

During the rest of the year, a brand sitting on a natural foods retailer’s shelf waits patiently for shoppers to trickle by and hopefully pick it up and take it home with them. This is further complicated by promotions on competitive products—essentially paying the shopper to choose their product over yours. The hope is that your brand will prove itself so that you can increase your distribution. Nirvana for any brand is when the shopper chooses to pay full retail for your product over the promoted competition.

New and unproven brands need to continually fight for shelf space and profitable distribution. Increasing distribution means increased sales—sales increase because your items are made available to a greater number of shoppers. Successful well-respected and trusted brands have few hurdles to getting a retailer to accept new items and line extensions. This is because they have already proven that they can increase sales and shopper foot traffic. One of the primary benefits exhibiting at Natural Products Expo, is that it gives new brands instant exposure to top retailers. Instead of waiting for a single shopper to buy one granola bar and growing your distribution one store at a time, Natural Products Expo makes it possible to potentially sell several pallets to large retailers with several stores spread across the country. Expo also provides an excellent opportunity for brands to showcase new items.

Taking full advantage of an opportunity such as Expo East can dramatically, and almost instantly, skyrocket a brand from obscurity to a brand in great demand. This requires a strategy to maximize every selling opportunity while the show doors are open. This means having plenty of samples, marketing materials, business cards and friendly helpful staff members to properly greet and engage as many people as possible. Brands also need to have a follow-up strategy—make certain you reconnect and follow up with everyone you talk to. Treat everyone who visits your booth with the same dignity and respect. You never know who has the ear of the storeowner.  

What strategies do you use at Expo East to follow up with the people who show an interest in your brand?

About the Author(s)

Daniel Lohman

Organic Industry Strategic Advisor, CMS4CPG (Category Management Solutions)

Daniel Lohman is an expert in the organic and natural CPG industry. With more than 20 years experience, he is certified at the highest level of category management proficiency: Certified Professional Strategic Advisor.   

Focused on leveling the playing field between natural and conventional CPG manufacturers and retailers, Lohman is passionate about helping them get more out of their available resources. He believes that natural and organic CPG companies deserve to benefit from the same practices and technologies as their conventional counterparts—without sacrificing what makes the natural channel distinctive. Lohman is a trusted and respected member of the natural community, a Natural Products Expo speaker, and a writer for Supermarket NewsNatural Food Merchandiser and newhope360. He is a staunch advocate, passionate about bringing true category management to the organic and natural channel and offers a unique and fresh perspective on the industry. 

Responsible for growing sales and teaching Category Management theory and principals while at Kimberly-Clark, Unilever and SPINS, Daniel has worked with and supported hundreds of natural and conventional manufacturers, retailers and brokers. His extensive knowledge and expertise extends beyond that of a traditional Category Manager and has earned him recognition and a reputation throughout the industry as a thought leader. He has mentored Category Managers, is a trainer, speaker and expert panelist for the Category Management Knowledge Group. 

Lohman is internationally published and the author of Strategic Solutions And Guide To Grow Your Natural Business and the What You Need To Know blog.

Category Management Solutions (CMS4CPG) provides innovative strategic solutions for natural and organic CPG companies interested in gaining a significant competitive advantage. CMS4CPG provides companies with actionable insights to assist them better connect with consumers, helping them "win-at-shelf." 

Follow Lohman on TwitterLinkedIn and Facebook. Lohman lives in Colorado, is a member of Naturally Boulder and can be reached at [email protected] or 303-748-3273. 

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