To meet increasing demand for functional ingredients and a growing portfolio of customers nationwide, leading clean label ingredients manufacturer Ulrick & Short Ltd has strengthened its technical division with the appointment of John Ellis.
Taking up the new post of field support technologist, John will work closely with the company's team of experienced sector managers and will be responsible for providing both new and existing customers with onsite and offsite application and development support.
This appointment reinforces Ulrick & Short's commitment to providing first-class customer service, whilst supporting the company's strategic plans to ensure continued growth and consistently high quality products and services.
At each stage of product development, John will be on hand to assist the company's food technologists and help overcome any formulation obstacles. A key part of his responsibility will be to provide product demonstrations and technical back-up reassurances for customers. This is particularly important for customers who are looking to introduce a new ingredient into their recipe formulations.
With over 15 years of experience working across a multitude of food areas including bakery, meat, ready meals, sauces and dairy, John has the perfect skill sets to represent Ulrick & Short across all its core manufacturing sectors.
It is the company's industry reputation for providing exceptional customer care and John's desire to be involved in its extensive range of high quality, functional clean label ingredients that attracted him to Ulrick & Short.
Based near Manchester, John is ideally placed for the motorway network and has great access to customers countrywide and is already enjoying the diverse nature of his new role. He commented: "Ulrick & Short is renowned for providing customers with a committed, hands-on resource and I am delighted to be part of such a professional, customer facing and forward thinking company."
"The support I have received from the team has been phenomenal. Product training has been hugely insightful and has opened my eyes to a whole new world of ingredient innovation. The company's range of products pushes the boundaries of functionality and the results are very impressive.
"Ulrick & Short's knowledge of the crops it works with is second to none and its distinctive approach to helping food businesses get the best out of ingredients definitely makes it a company I am proud to be a part of."
Bold product innovation and incomparable technical and development support have formed the foundation of Ulrick & Short's success and the Pontefract based company will continue to invest in its customer service offering, with further expansion to take place in the months to come.