The upside of a product recallThe upside of a product recall
September 30, 2013
Remember a few years back when the recall of Hyland’s homeopathic teething products made national headlines? Margot Moore, the company’s chief strategy officer, certainly does. She says it’s impossible to weather a recall without a few scrapes and bumps—but that’s okay. Natural products brands in these situations actually gain something. Moore tells all.
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