Empathy and business: two seemingly unrelated topics. Yet, it's the strong foundation of Smoketown, a brand strategy, research and design consultancy helping founders build brands that matter.
As founder Ryan Pintado-Vertner explains, "Empathy is simply a really focused and committed attempt to understand where people are coming from and why they might be buying your product." In other words, it can be a key part of your brand's success.
In this video, Pintado-Vertner dives into why empathy and authenticity are important when positioning your brand. Plus, he breaks down how you can start meeting consumers' needs in a meaningful way.
Learn more about empathy within business from Ryan Pintado-Vertner and other industry experts at Natural Products Business School at Expo East.
What: Natural Products Business School (education add-on required)
When: 7:30 a.m. - 4 p.m., Wednesday, Sept. 11, 2019
Where: Hilton, Key Ballroom