Staffing and Operations

Maya French, co-founder of Koia, explains why mentorship is a key piece to thriving in the natural products industry.

Click-and-collect programs are becoming increasingly popular, but creating a successful one requires preparation. Get some hints from our three experts.

Repeat customers become more comfortable with e-commerce experience, saving them time in the long run.

Seattle, Washington-based co-op chain found customers prefer having a cashier at check-out, so it is removing self-check kiosks.

Millennial workers truly offer immense value to most any industry, including natural products retail. So how can you attract them, engage them and work with them to benefit both their development and your store?

Creating a strong team may seem like a no-brainer for the success of any business, but surprisingly this key step is often overlooked. Consider these tips to help you always be “building your bench” of potential hires.

Ask the Fixer: building a successful brand from the ground up requires more skills than one person alone can offer. In this segment of Ask the Fixer, three experts weigh in on the benefits that a trusted circle of advisors can bring to your business.