Staffing and Operations

The natural products industry leads in social responsibility, mitigating climate change and innovation. Prepare your next projects with these resources.

Xylitol, the increasingly popular sweetener, is not widely understood. Find out what your employees need to know.

Certified Employee Owned highlights qualified companies, provides support for communication and best practices.

It's not yet safe to offer samples, cooking classes and educational seminars in your store, but you still need to keep your customers engaged. Consider these nine suggestions for reaching them during the pandemic.

Managing your retail staff through this pandemic has been challenging, but the difficulties aren't over yet, an organizational psychologist predicts.

Natural retail employees can't know everything, but consumers ask. Our secret shopper questioned a co-op employee in the Midwest about mycotoxins.

With its authentic history of diversity, General Mills steps up to support systemic changes in policing, education and health care.