NeilMed responds to recent neti pot scare

A leading neti pot manufacturer responds to safety concerns after a New Orleans woman dies from using tap water infected by a deadly amoeba to irrigate her sinuses.

NeilMed Pharmaceuticals Inc. is the world’s largest company for manufacturing and selling large volume nasal rinse devices. As a founder and practicing physician, I have placed a great amount of effort, since 2000, in writing appropriate instructions to address anticipated concerns for the type of water to be used with our nasal wash devices

As a physician, I feel that nasal irrigation is safe and very effective for nasal and sinus symptoms as long as directions are followed as described in our product brochure.

NeilMed has learned about recent news and internet articles concerning the improper use of unfiltered or contaminated tap water with neti pots. We emphasize when used as directed, NeilMed's nasal wash devices are safe, affordable and effective. From the beginning, NeilMed's directions of use have always stressed the importance of using clean and previously boiled, distilled or filtered water through a 0.2 micron filter for nasal irrigation. Our product brochure clearly notes that using tap water is not recommended. Please do not use tap or faucet water when using NeilMed's nasal wash devices unless it has been previously boiled and cooled down. NeilMed brochures also provide clear instructions for disinfecting our nasal irrigation devices. The neti pot devices are designed to allow for microwave disinfection as they do not contain any metal parts.

Can I use the tap water for nasal rinsing if it is labeled safe to drink?

No, we do not recommend using drinking tap water for nasal rinsing unless you boil it or run through a filter of 0.2 micron size. Tap water is not always safe depending on its environmental source, and it is impossible to designate all areas as water safe for nasal irrigation.  

NeilMed products have helped millions worldwide who continue to use nasal irrigation for their nasal and sinus mucus symptoms. NeilMed's website contains the most up-to-date product information.

If you cannot obtain previously boiled, distilled or filtered water for nasal irrigation, we offer a premixed, ready-to-use solution called NeilMed Sinuflo® ReadyRinse®. This product is available at Walgreens, CVS, Rite Aid and several other stores.

For additional information on product disinfection, we recommend visiting our website at or reading the NeilMed brochure included with our product packaging.

--Dr. Ketan C. Mehta, MD, Founder, Inventor and CEO of NeilMedfeat

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